Privacy Policy

Last updated: 1 January 2024

This Privacy Policy describes how Maplevoria Technologies Inc. (“Maplevoria”, “we”, “us”, or “our”) collects, uses, and manages personal information when you visit this website, submit a contact or access request, or use the Maplevoria platform.

1. Who We Are

Maplevoria Technologies Inc. is the data controller responsible for the information collected through this site and platform. Our registered office is located at 150 King Street West, Suite 400, Toronto, ON M5H 1J9, Canada. You can contact us at [email protected] or by calling +1 (416) 555-0178.

2. Information We Collect

We may collect the following categories of personal information:

  • Contact details such as name and email address when you submit a form on this site.
  • The content of messages or requests you send to the support team.
  • Technical information such as browser type, device type, and pages visited, collected through standard server logs or analytics tools.
  • Information you provide during the platform onboarding and access-request process.

3. How We Use Your Information

We use the personal information we collect to:

  • Process and respond to access requests and support enquiries.
  • Manage the onboarding process for new platform users.
  • Communicate with you regarding your request, access status, or platform use.
  • Improve this website and the Maplevoria platform based on usage patterns.
  • Comply with applicable legal obligations.

4. Legal Basis for Processing

We process personal information on the basis of your consent (when you submit a contact form), the performance of a contract or pre-contractual steps (when processing access requests), and our legitimate interests in operating and improving the platform.

5. How We Store and Protect Information

Personal information is stored on secure servers and accessed only by authorised personnel as required to fulfil the purposes described in this policy. We take reasonable technical and organisational measures to protect information against unauthorised access, loss, or alteration.

6. Sharing of Information

We do not sell, rent, or trade personal information to third parties. We may share information with service providers who assist us in operating this website or the platform, provided they are bound by appropriate confidentiality obligations. We may also disclose information where required by law.

7. Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Contact and access-request records are typically retained for a period consistent with our operational and legal needs.

8. Your Rights

Depending on your location and applicable law, you may have rights including the right to access, correct, or request deletion of your personal information. To exercise any of these rights, contact us at [email protected].

9. Cookies and Tracking

This website may use standard cookies or similar technologies to support basic functionality and analytics. No third-party advertising cookies are used. You can adjust cookie settings through your browser at any time.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page, with the date of the last update indicated at the top.

11. Contact

For questions about this Privacy Policy or to exercise your data rights, contact us at:

Maplevoria Technologies Inc.
150 King Street West, Suite 400
Toronto, ON M5H 1J9, Canada
Email: [email protected]
Phone: +1 (416) 555-0178